Booking online is fast and takes just 3 easy steps for most bookings. If you’re looking to book service for a larger event, we recommend calling to speak with our knowledgeable event specialists.

Know your travel details and enter them on our online booking form. Gather your information and know when you want to start your trip, your pick-up and drop-off destinations, how many people will be traveling, and how many pieces of luggage you will have with you.

WHICH SERVICE TYPE TO CHOOSE:

AIRPORT ARRIVAL for when you’ll need a ride from the airport to a local destination. Consider booking your departure travel while you’re here as well.

AIRPORT DEPARTURE for when you’re heading to the airport. Consider booking your return travel while you’re here as well.

POINT TO POINT for when you’re going from one specific location to another. You may opt to book this as a round trip.

HOURLY for when you have multiple destinations. You may opt to direct the locations while on the road, or pre-plan them at the time of booking.

Select the type of vehicle you would like to travel in. Our form makes it easy to see how many people and pieces of luggage will be able to fit. Select the option that suits you, and click the book now button.

Review your selections and finalize your booking. If you have traveled with us before, please log-in. If you are using our services for the first time, it is quick and easy to create your account using the Register Now link, or you may continue as a guest.

We understand that plans change, and do our best to accommodate your needs as quickly and easily as possible. Should your needs change, please give us a call as soon as possible so our friendly and experienced staff can help you make necessary adjustments and ensure we have a vehicle and chauffeur available for you.

Sometimes you may need to cancel your reservation. Should that occur, please note the following:

1. There is a non-refundable deposit collected on hourly bookings.
2. There is a $10 non-refundable deposit collected on airport transfers. Any remaining fee would be refunded so long as cancellation notice is received at least 4 hours in advance. Cancellations received with less than 4 hours notice are charged full price.

We offer several reservation types to accommodate travel of various lengths at the best possible pricing. Airport and Point to Point reservations do not have a time minimum. Should you desire an hourly service, we do have a three hour minimum.

Although we are not a taxi service and generally operate on pre-arranged bookings, we do have the resources to frequently accommodate same day requests. These requests require a higher level of attention and often require the rearrangement of vehicle and chauffeur schedules to accommodate. Because of the additional service required, there could be additional charges on ASAP service fee for same day service. 

Absolutely! Team events and other functions often require a few day span. There are more details to consider when booking a reservation of this length, so please give our team a call and we can help you make the perfect plan.

The online quoting tool is provided for your convenience, and is a very good guideline to give you an idea of final price. When you submit the form, our service agents will review the quote and confirm final pricing with you

One hour before your ride, we will text you your chauffeur's name and number so you may communicate directly should you need to do so.

With 24-hour support in the office, you can always call, chat, or email with our office staff as well.

We ask for your flight details when you book with us so that we can monitor your flight and adjust our transportation times accordingly, getting you to and from the airport without worrying about the need to adjust with us. Should your flight be cancelled, we know that is out of your control, and will work with you to adjust or cancel your ride as needed.

If you change the flight you'll be coming in on, you will need to contact us to update the flight information for your reservation. Without hearing from you, we won't know that your flight and arrival time has changed.

Please notify us as soon as possible regarding your flight adjustments so that we can avoid late change charges and can ensure we have your chauffeur ready and waiting for you at your new arrival time.

There are two options for meeting your driver at the airport (specified at time of reservation):

1. Meet and Greet Airport pick-up: Our chauffeur will park his vehicle and meet you inside of the airport terminal. He will be holding a personalized name sign so that he is easily identifiable.

• Domestic Flights – Passengers will meet the chauffeur inside the terminal in the baggage claim area.
• International Flights – Passengers will meet the chauffeur inside the terminal outside of Customs.

2. Express Airport pick-up: The chauffeur will pick you up outside the terminal instead of parking and meeting you inside. Curbside pick-up driver will drive by door exit number suggested by client. Express pick-ups are perfect for clients who prefer a quicker exit from the airport and by avoiding parking fees, is more cost effective. The proper procedure for an express pick-up is as follows:

When you have secured your luggage and are ready to be picked up please call the assigned driver phone number and inform your terminal number or airport location (door number/area number).

The chauffeur, who will be waiting in the limousine holding lot, will pull up to a terminal door or passenger pickup area. 

The chauffeur will also have a personalized name sign in the window if requested during booking and/or his hazard lights on.

Absolutely. We know that many of our guests are running on tight schedules and need to make the most of their travel time. You are welcome to eat and drink while traveling with us.

We provide bottled water, and can provide non-alcoholic beverages upon request. Should you desire alcoholic beverages during your trip, you are welcome to bring them and enjoy them on the way. We can provide ice, ice buckets and champagne flutes upon request. Additional charges apply for beverage requests.

Should you desire to have a special order waiting for you in the vehicle, please add details to the comments on the reservation form or speak with our staff. We can make arrangements to make purchases (with some exceptions such as alcoholic beverages) on your behalf. Please be aware that charges for your chauffeur services begin when we start travel for these added services.

Your comfort and safety is our top priority. Our chauffeurs are happy to accomodate at your request, and our vehicles are cleaned throughout the day to provide the safest environment possible for you while you are with us. We know there are different levels of comfort and preference.

All our chauffeur are required to optain a Chauffeur ID License  on the county which services are offered. Additional special licenses required to drive larger vehicles. All  chauffeurs with Luxury Limousine Group must have gone through background checks, extensive and ongoing training, and operate to the highest industry standards.

All chauffeurs operating our larger vehicles have all required licensing and certifications to get you to your final destination safely.

All of our chauffeurs are Defensive Driver Certified.They also receive ongoing training throughout the year to ensure safety remains a top priority. From handling high traffic situations to navigating in inclement weather, when you travel with us, you’re travelling with an experienced individual dedicated to getting you to your destination safely and on time.

Our fleet is composed of high quality newer models and undergoes daily maintenance checks to ensure you have a safe and reliable experience every trip. Our chauffeurs offer an additional inspection point prior to each ride to ensure they arrive for your trip in a vehicle that is in like-new condition.